The Rockwell & Wrose Practice

Rockwell Medical Centre, Thorpe Edge, Bradford, BD10 8DP | Tel: 01274 612245 | Fax: 01274 659947

Current time is 15:39 - We're open

Wrose Health Centre, Kings Road, Bradford, BD2 1QG | Tel: 01274 638353 | Fax: 01274 507221

Current time is 15:39 - We're open

NHS

NHS Commissioning Board (NHSCB)

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The NHS Commissioning Board (NHSCB), has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

NHSCB also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

What does NHSCB do?

In particular, NHSCB will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Find out more

If you would like more information about NHSCB, the functions it is intended to provide and the standards it should strive to achieve please ring 03003-11-22-33 or email nhscommissioningboard@hscic.gov.uk.

Update Your Details

Patient Participation Group Enrolement Form

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Friends & Family Test

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Patient Feedback (Compliments, Suggestions, Complaints)

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Ask a Nurse a Question

  • Please do not use this service for any urgent medical queries as this service is only monitored during practice working hours.

    Your question will be passed to an appropriate member of staff for a response. We aim to respond to all questions within two working days.

    If you do have an urgent medical query you should telephone the surgery or contact the out of hours service by calling your usual branch of Rockwell and Wrose practice.

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Rockwell Practice

  • Monday
    08:30 until 18:00
  • Tuesday
    08:30 until 18:00
  • Wednesday
    08:30 until 18:00
  • Thursday
    08:30 until 13:00
    16:00 until 18:00
  • Friday
    08:30 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Wrose Practice

  • Monday
    08:30 until 18:00
  • Tuesday
    08:30 until 18:00
  • Wednesday
    08:30 until 18:00
  • Thursday
    08:30 until 13:00
    16:00 until 18:00
  • Friday
    08:30 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED